It’s in the bag: Last mile delivery solution
The Changing Logistics
Food retailers are working to satisfy consumers’ growing appetite for rapid delivery of everything from tomatoes to orange juice. To feed this demand, they’re educating personal shoppers, developing new technologies to handle the last-mile, rethinking distribution networks and inventory planning, and partnering with technology companies.
By the 1950s and 1960s, however, home delivery of milk and other dairy products largely died out, a victim of the popularity of supermarkets. Fast forward to 2018, and home delivery of all types of groceries is surging. Many consumers head online, order just about any grocery item from just about any grocer, and either pick it up or have it delivered, often within hours. This shift in consumer behavior shows no sign of slowing down. Seventy percent of consumers will engage in online grocery shopping within the next five to seven years.
The rise of e-commerce has led to a growing emphasis on customer-centricity in the formerly business-oriented parcel last mile delivery solution market. E-commerce players recognize that last mile delivery solution services have a significant impact on customer perception, which affects their success in the marketplace, resulting in a need to create differentiation.
Education and technology can help. At Blastrip, an online delivery service solution provider, Vendors receive instruction on identifying the best produce and meat. They shop frozen and refrigerated items last to ensure they’ll be fresh at delivery. To maintain cold-chain integrity, shoppers store all items in separate insulated bags while choosing items and during delivery. Such training and technology require both time and money, which can cut into grocers’ bottom line. Yet grocery margins already are thinner than for many other products.
The benefits of Last mile delivery solution
One way to mitigate delivery failure is the introduction of last mile delivery solutions like automated parcel terminals (APTs). There are manifold benefits of leveraging this unique alternative to traditional parcel deliveries for both businesses and consumers.
First, last mile delivery solution automation help logistics companies operate more efficiently. Compared to traditional door-to-door deliveries, more parcel deliveries can be accomplished with an last mile delivery solution automation network within the same time frame as routes are optimized to find the shortest and fastest path. When parcels are delivered to last mile delivery solution automation, recipients are notified to collect their parcels and electronic proof of delivery is captured as part of the collection process. The delivery crew no longer needs to travel from doorstep to doorstep, personally deliver parcels, and manually collect signatures as proof of delivery, yielding significant time and cost savings.
Second, last mile delivery solution automation help businesses realize more cost savings by eliminating missed deliveries. Through last mile delivery solution automation, consumers can skip waiting at home and collect their parcels on-the-go, resolving the problems of delays and failed deliveries, and reducing the associated cost burden on businesses.
Third, consumers enjoy a wider variety of delivery options that suit their needs. Last mile delivery solution automation such as Blastrip’s solution network can operate 24/7, allowing consumers to collect parcels at their convenience.
Lastly, some retail logistics companies can also provide same-day delivery to their islandwide last mile delivery solution automation network, with the same-day self-collection proposition addressing customers’ need for immediacy.
The last mile delivery solution — the distance between a fulfillment center and final point of sale — is not the best indicator for delivery time. Retailers should seek out intelligent technology solution network similar to Blastrip high-quality logistics facilities to gain access to a wider variety of areas. They should be able to serve the new urban consumer, who is ordering everything from furniture and apparel to food and beverages.
Retailers are struggling to keep up with increasing demand for faster delivery. While consumer expectations around delivery are rapidly increasing, their delivery experiences are declining. Fast delivery is important to 99 percent of U.S. consumers when making online purchases. At the same time, an increasing number of consumers feel frustrated with the lack of professionalism and accuracy when having items delivered. That is where Blastrip’s excellent technology solution for last mile delivery solution provider comes, to provide the services on the GO. For retailers looking to exceed expectations, there is a large opportunity to capture customer loyalty when delivery is done right.
Key Features for businesses that needs last mile delivery solution
It’s important they have the key features that will enable the end user to make successful deliveries. These include:
- The right location. Logistics facilities situated near major highways and bridges can deliver to more destinations. In New York, proximity to Manhattan, Queens, Brooklyn, Long Island, Westchester, and Connecticut will be a key advantage.
- Flawless building quality. Most logistics properties are 50-plus years old, and some are even older than 100. Their structural and electrical capabilities are strained and limited. They are designed for businesses of the past. Today, high volumes of goods need to be shipped daily. Retailers should seek out properties that have the features that allow for efficient throughput. Blastrip’s solution provides extensive network and solution capabilites for delivery solution provider built in the past and making them a tech enabled company. Such that they can compete with the growing market needs.
- Substantial ceiling heights. High ceilings can accommodate modern vertical racking systems, an important consideration for last mile. Consider how goods flow in and out of the property. Truck courts with proper speed bays can help. Wider column spacing allows for modern efficient racking system installation. Blastrip;s solution for trucks provide them real time spacing and communicate to customer in real time about the deliveries.
- Cross-dock capacities. To address one of the biggest challenges facing the food and beverage industry, last-mile facilities will optimize their cross-dock capacities. Cross-docking, the practice of receiving goods at one door of a facility and shipping out through another almost immediately, allows for successful transportation of perishable goods and eliminates need for storage of food and beverages. With an impressive loading dock ratio and close to 100 loading docks in total, tenants can efficiently load directly onto each floor without the need for an elevator. Floor loads of up to 800-pounds capacity can accommodate most uses.
- Future-proof planning. Sustainable features such as electric charging stations will be an important part of last-mile facilities in future. Since over 30 percent of the cost of delivery happens in the last mile — most of which includes labor and gas — cutting gas costs and providing an eco-friendly solution will give users a winning advantage.